Offer is for putting together Written Information Security Plan – does not cover fixing any security issues. Think of this like compliance work; a client hands you their W-2’s, 1099’s, etc. (intake) and you do the taxes with that information (preparing the WISP). WISP will be submitted and certified through ptinsecurity.com and given a one year compliance under the Tech 4 Accountants umbrella. This is how we are able to offer compliance lower than the DIY cost. Money Back Guarantee is applicable before work has been done. DIY assistance is answering quick questions, not doing the WISP for you.