Last updated: May 6, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Rush Tech Holdings, LLC dba Tech 4 Accountants at 9835 Lake Worth Rd Ste 16-105 Lake Worth, FL 33467.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Florida, United States

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Tech 4 Accountants https://tech4accountants.net

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

RIGHTWORKS, LLC DRAFT EXTERNAL COOKIE NOTICE (“COOKIE POLICY”) v1.0

(Link to this document to be published in the footer of each Rightworks web site as “Cookie Policy”.)

What Are Cookies?

We use the term “cookie” to describe cookies and similar technologies, such as tags and pixels. Cookies are small, text-based data files that web sites place on your computer, laptop, tablet, phone, or other mobile device when you view a web site.

How We Use Cookies

We use cookies for the following purposes:

· To improve the performance of our web site by understanding which parts work well, and which don’t.

· To deliver relevant online advertising to you on other web sites. This is sometimes done by combining data that we already have about you with the data collected through cookies. These cookies are placed by us, as well as selected, trusted third parties, and enable relevant ads to be presented to you on third-party web sites.

· To measure how effective our online advertising and marketing communications are.

· To enable us to collect information about how you and others navigate and use our site.

· To improve your overall experience on our site.

What Cookies Do We Use?

We use the following Cookies

Strictly Necessary Cookies

These are cookies that are required for the operation of our site. They are necessary for the safety, security, and integrity of the site. For example, they help support the structure of the pages that are displayed to you, help to improve navigation, and allow you to return to pages that you have previously visited. This type of Cookie only lasts for the duration of your visit to our site. When you leave our site, they are deleted automatically (by your browser).

Performance and Analytical Cookies

These cookies allow us to recognize and count the number of visitors to our site, and to understand how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

The data obtained from performance and analytical cookies is aggregated (combined with lots of other data), which means that it cannot be used to identify you as an individual or as part of a specific household.

Functional Cookies

These are used to help us recognize you when you return to our site. This helps us to personalize our content for you, such as greeting you by your preferred name, and remembering your preferences, such as page theme, colors, and layout, if configurable.

Session cookies are an example of functional cookies. When you visit a site that requires you to log in (such as your Rightworks customer dashboard), a session cookie placed by the site allows you to return to that site without having to re-enter your username and password each time.

Functional cookies remain on your device until you choose to clear your cookie cache. If you choose to clear your cookie cache (or block all cookies), you will need to re-enter your details (including your username and password, if applicable) each time you visit the site.

Note: For security reasons, session cookies have a set expiration period, and you may have to re-enter your username and password from time to time.

Targeting Cookies

These cookies collect information about your browsing habits and allow us to show you relevant ads while you are browsing other sites on the Internet. They are selected and set by us, or by carefully selected third parties.

They help us and the selected third parties to understand the performance of our marketing activities, and they also help to improve the relevance of the ads that you see.

You can manage your cookie preferences here: Manage Cookie Preferences

Blocking or Restricting Cookies

You can control how cookies are managed on your device by configuring the relevant settings on your browser. These settings allow you to block the deployment of some or all cookies to your device.

The Netwrix Blog has an excellent article that explains cookies in detail, including how to configure your browser settings to manage cookies according to your specific preferences. You can view the article here.

Note: Configuring your browser settings to block all cookies may result in you being unable to properly view and/or use certain websites, including ours.

Blocking session cookies may also result in your inability to successfully authenticate to a website that requires a login and password.

Contact Us

If you have additional, specific questions about Rightworks’ use of cookie technology, or if you have a question or a concern about this cookie policy, please contact us by one of the following methods:

By email: [email protected]

By postal mail:
Rightworks, LLC 300 Innovative Way
Nashua, NH 03062

Attention: Privacy Office
By phone: 888.915.6492

Policy Change

This published version of our Cookie Policy was last updated on May 6, 2024 and supersedes all previously published versions.

This Cookie Policy may be modified or amended from time to time as relevant privacy laws change and/or as Rightworks’ privacy-related processes and practices evolve and expand.

RIGHTWORKS, LLC DRAFT EXTERNAL PRIVACY NOTICE (“PRIVACY POLICY”) v1.0

 

(Link to this document to be published in the footer of each Rightworks web site as “Privacy Policy”. This document is a simplified, public representation of our internal Rightworks Privacy Framework (“Internal Privacy Policy”), which is currently in draft.)

 

 

Your Privacy is Important to Us!

 

Rightworks, LLC (formerly known as “Right Networks, LLC”) is committed to developing long-lasting customer relationships based on value, trust, and goodwill.

 

This External Privacy Notice (“Privacy Policy”) explains how we collect, use, and share your personal information.

 

Personal information is any data that can be used to identify you, as an individual, or your household.

This Notice also explains our privacy-related business obligations to you, as well as your rights relative to the personal information that we hold.

 

 

At a Glance

 

If you’d rather not dive into the details, here is what we think you should know:

 

· Rightworks, LLC (formerly known as Right Networks, LLC) offers a number of products and services, including the following:

o Rightworks OneSpace;

o Rightworks OneSpace Firm Premier;

o Rightworks Academy;

o Rightworks Connect;

o Rightworks Transaction Pro; and

o Tech 4 Accountants.

 

· Your personal information is, where appropriate, shared within the greater Rightworks organization.

· We afford you a number of legal rights that can assist you in controlling how your personal information is collected, processed, and stored by us.

· The means by which you can explore and exercise these rights is set out later in this Privacy Notice.

· We do send direct marketing if we’re allowed to. We do this to encourage you to buy our products and services by sending you offers and ideas that we feel may be beneficial to you. If you want us to stop, you can unsubscribe using the link at the bottom of each marketing email.

· We may also use your information to display relevant online advertising and marketing relating to our products and services.

· Rightworks markets products and services intended for accounting and tax professionals. We do not provide any content intended for minors (those under the age of 18), and we do not knowingly collect personal data from children.

 

Who We Are

 

When we say ‘we’ or ‘us’ in this Privacy Notice, we are referring to Rightworks, LLC and its subsidiaries (together, “Rightworks”).

 

Our corporate office address is:

 

Rightworks, LLC

300 Innovative Way

Nashua, NH 03062

 

Main: (888) 417-4448

 

 

Our Privacy Obligations

 

Rightworks markets products and services to individuals and organizations located in the United States. Accordingly, we are obligated to comply with various U.S. state privacy laws, including, among others, the California Consumer Protection Act (as amended, the “CCPA”).

 

We do not knowingly market products or services to individuals or organizations located outside of the United States and, in particular, to those located in the European Economic Area (“European Union”).

 

As such, Rightworks, LLC is not subject to the European Union’s General Data Protection Regulation (“GDPR”). Where it makes sense from a legal or practical standpoint, however, we may look to GDPR as high-level guidance with respect to complying with applicable U.S. state privacy laws or regulations (i.e., your rights as a data subject, and our privacy-related business obligations to you).

Please note that if you purchase or use Rightworks products or services through another firm, your overall rights may be impacted by the specific privacy policies and/or processes of that firm.

 

 

Personal Information We Collect About You

 

Rightworks may request or collect information from you through:

 

· Online forms;

· Information that you provide when ordering our products and services;

· Our service providers or software vendors;

· Affiliated organizations, such as marketing partners;

· Web cookies, and similar technologies;

· When you submit payment for our products and services; and

· Instances where you are invited to volunteer such information.

 

Some information that we collect is personal information. This is information that could be used to identify you as an individual, or as part of a specific household.

 

Some examples of personal information that we may collect include:

 

· Your name;

· E-mail address;

· Mailing address;

· Telephone and fax numbers;

· Company URL;

· Credit card information;

· Other billing information; and

· CCTV images, if you visit our offices.

 

In our online forms, we clearly identify data that is required from you to fulfill a request for information or action on our part (normally marked with a red asterisk *). All other fields are typically optional.

 

Note: Rightworks may also collect information about how users access our products and services using a tracking ID unique to each user through the use of cookies. You can review our detailed Cookie Policy here. 

Our Lawful Bases for Processing your Information

Although we are not subject to GDPR, when we process your personal information, we do consider the lawful bases set out in the GDPR as best practice. The lawful bases we consider include:

 

· Consent: You have given us explicit permission to process your personal information. When consent is used as the lawful basis for processing your personal information, you may withdraw your consent at any time.

 

· Contractual Obligation: We process your personal information in order to provide you with one or more of our products and services.

 

· Legal Obligation: We are required to process your personal information by law.

 

· Vital Interests of the Data Subject: The processing of your personal information is necessary to protect you or someone else’s life.*

 

· Public Interest: The processing of your personal information is necessary to the greater public interest.*

 

· Legitimate interest: We process your personal information to conduct our business. This may include improving products and services, provided that we do not infringe upon your other rights or interests.

 

* Vital Interest of the Data Subject and Public Interest are unlikely scenarios, but are included for the sake of completeness.

 

The most common Lawful Bases for the processing of your personal data will generally be Consent, Contractual Obligation, and Legitimate Interest.

 

 

How Do We Use Your Personal Information?

 

We may use your information in the following ways:

 

· To provide our products and services – We need to use your personal information to make our products and services available to you. This may include financial or payment information that you provide to pay for products and services that you purchase from us.

· Analytics and profiling – We use your personal information for statistical analysis, and to help us understand more about our customers. This includes understanding the products and services that you buy, which helps us to serve you better and to find ways to improve our products and services. These profiles also help us to send you information and offers that are more likely to be relevant to you and your needs.

· Contacting You – We use your personal information to contact you. This may be in relation to a service update, an issue you have raised with us, to conduct market research, or to ask for your feedback.

· Marketing and advertising – We may use your personal information to provide relevant marketing communications (such as marketing emails, or online advertising), that relate to our products and services.

Cookies

We use cookies to provide you with the best experience on our websites, and to allow us and relevant third parties to tailor the ads that you see on other websites. You can review our detailed Cookie Policy here. 

Who Might We Share Your Personal Information With?

We may share your personal information internally, across various departments of Rightworks, so that we can provide you with high-quality, personalized, and tailored service (including relevant marketing).

 

There are also a number of third parties with whom we may share your personal information under the lawful basis of Legitimate Interest. This is information that is used to operate and improve our business, and to provide you with a quality product and service experience.

Such third parties may include:

 

· Companies that provide insights and analytics services so that we can offer the right products, send the relevant marketing campaigns, and understand our business and customers better;

 

· Companies that provide customer payment solutions, such as the major payment card brands (i.e., Visa, Mastercard, American Express, and Discover), intermediate payment processing companies, and related financial institutions, such as banks and lenders;

 

· Our agents, advisors, or others involved in managing accounts and services for you and your business, or collecting what you or your business might owe Rightworks;

 

· Credit reporting agencies, when you apply to establish an account with us;

 

· Third-party vendors who help us manage, maintain, and secure our cloud infrastructure and information networks;

 

· Our professional advisors, such as lawyers and consultants;

 

· Security and fraud prevention companies, to ensure the safety and security of our customers, colleagues, and business operations;

 

· Companies that enable us to collect your reviews and comments, both online and offline; and

 

· Companies that help us with our community and social goals.

 

Note: If you use services provided by another company to interact with us (such as a virtual assistant or a social media platform), please be aware that your data is also subject to the privacy policies of those companies.

 

 

Opting Out of the Sale or Sharing of your Personal Information

 

To opt out of the selling or sharing of your personal information, contact the Rightworks Privacy Office by phone, email, or postal mail as described at the bottom of this Notice.

 

 

Keeping You Informed about our Products and Services

 

We would like to tell you about the great offers, ideas, products, and services that we think you might be interested in. Where we have consent, or it is in our legitimate interest to do so, we may do this through the mail, by email, text message, phone, through online advertising, or other electronic means.

 

We won’t send you marketing messages if you tell us not to, but if we provide a product or service to you, we will still need to send you occasional service-related messages.

 

In the interest of continual improvement, we may also send you surveys about the products and services that we are providing to you, including customer support surveys.

 

Any email communication from Rightworks that you can opt out of will contain a link to do so.

 

Please note that much of our marketing is performed as part of organized campaigns that are established well in advance. As such, it can take anywhere from several days to several weeks for your marketing preferences to catch up with our systems. We appreciate your patience as we allow things to get caught up.

 

Your Rights

You have a number of rights, which, under certain circumstances, you may be able to exercise in relation to the personal information that we process about you. These rights include:

· The right to access a copy of the personal information we hold about you;

· The right to correction of inaccurate personal information we hold about you;

· The right to restrict our use of your personal information;

· The right to have your personal information deleted from our systems (also known as the “Right to Erasure” or “Right to be Forgotten”);

· The right of data portability;

· The right to object to our use of your personal information; and

· The right to opt out of the sale or sharing of your personal information.

 

Some important details about these rights:

· Where we rely on consent as the legal basis on which we process your personal information, you may withdraw that consent at any time. · The “Right to be Forgotten” is not an absolute right, and must be considered in light of our relevant business obligations, legal requirements, as well as the rights and freedoms of other data subjects .

· We will need to positively verify your identity before we can fulfill your privacy rights requests. This helps us to protect you and others against fraudulent requests.

· We will not discriminate against you (whether you are a customer, visitor, or employee) in the exercise of your privacy rights under this Privacy Notice.

· We welcome your inquiries, comments, concerns, and requests to assert your privacy rights.

If you wish to exercise any of these rights, please contact the Rightworks Privacy Office via one of the methods detailed in the “Contact Us” section below.

 

Automated Decision Making and Profiling

We use automated decision making, including profiling, in certain circumstances, such as when it is in our legitimate interests to do so, or where we have a right to do so because it is necessary for us to enter into, and perform, a contract with you.

We use profiling to enable us to give you the best service, including specific marketing which we believe you will be interested in.

You have the right not to be subject to any decision based solely upon automated processing, including profiling, which has legal effects upon you, or affects you in any other material way.

If you believe that you have been unfairly impacted by automated decision making on the part of Rightworks, you may request clarification and/or a review of that decision by contacting the Rightworks Privacy Office using the details in the “Contact Us” section below.

 

How Long Do We Keep Your Personal Information?

 

We will keep your personal information for the purposes set out in this Privacy Notice, and in accordance with the law and relevant regulations. We will only retain your personal information for as long as necessary for the stated purpose(s).

 

For information on how long we retain your business data (data that we host on your behalf), please see the Rightworks General Terms and Conditions, or the Terms and Conditions specific to the Rightworks product or service you are using, as applicable.

Security

We take protecting your personal information seriously, and we continuously assess and monitor our security systems and practices.

 

Some of the controls that we have in place are:

 

· Limiting physical access to our buildings and user access to our systems to only those that we believe are entitled to be there;

 

· Using technology controls for our information systems, such as firewalls, user verification, strong data encryption, and separation of roles, systems, and data;

 

· Proactively monitoring our business systems and technology infrastructure using a “detect and respond” information security function;

 

· Following industry best practices to operate and continually improve our robust information security management system; and

 

· Enforcing a “need to know” policy for access to data and systems.

 

Third-Party Web Content

 

Our web sites feature links to outside information, products, and services that are not under the control of Rightworks. Please be sure to read and understand the terms, conditions, limitations, intellectual property rights, and/or any related privacy policies that may apply to this external content, or to the organizations that provide it.

 

We also use third-party web components, such as forms, buttons and widgets, that are provided by (or hosted by) other entities. Some of these components may collect personal information, such as your IP address, or your web site navigation details. This Pr

apply to these components, and we encourage you to review the privacy policies of the respective technology providers.

 

 

Contact Us

 

If you would like to exercise your rights as set out in the “Your Rights” or “Automated Decision Making and Profiling” sections above, or have questions or concerns about this Privacy Notice, or the ways in which we process your personal information, please contact us by one of the following methods:

 

By email:

[email protected]

By postal mail:

Rightworks, LLC

300 Innovative Way

Nashua, NH 03062

Attention: Privacy Office

By phone: 888.915.6492

Policy Change

This published version of our Privacy Notice was last updated on May 6, 2024 and supersedes all previously published versions.

 

This Privacy Notice may be modified or amended from time to time as relevant privacy laws change and/or as the Rightworks’ privacy-related processes and practices evolve and expand